Uccello Jewellery - Covid-19 Trading

UCCELLO Jewellery - Covid-19 Trading

Thank you to all our customers for your support and understanding at this difficult time. If you have any questions please call David on 0411 884 470 or 03 9398 8551. David is in store Monday to Friday 10am to 3pm.

Our store is closed to public access during the lockdown period. Store will re-open to public access on Monday the 26th of October.  

Please note that Uccello Jewellery will be working through all new make work and repairs to the best of our capabilities during the lockdown period. It is a very fluid situation and changing almost daily. Some sections of the industry are completely closed reducing our ability to complete some work. Our team will be contacting clients when updates are available, if you would like an update on your job please do not hesitate to call David on 03 9398 8551 or 0411 884 470.

Please note: Uccello Jewellery is not an essential service, do not make a special trip to collect items. It is our recommendation that you wait until the lockdown has been lifted to collect your items.


Services and operation during lockdown

  • Online sales through our website and Ebay store www.ebay.com.au/str/uccellojewellery
  • Contactless click and collect including collection and delivery of finished repairs, makes and sales currently in system


Payment options

  • Bank transfer - preferred option
  • Credit card through PayPal - Uccello Jewellery will email an invoice through PayPal, follow the prompts to complete payment - conditions apply (client must be known to Uccello Jewellery)
  • Credit card direct over the phone - conditions apply (client must be known to Uccello Jewellery)


Delivery and pickup options

  • Australia Post - express post
  • Contactless delivery within 5km of store - see below for procedure 
  • Contactless pickup - see below for procedure
  • Hold items until lockdown is finished

 

Contactless pickup and delivery procedure

  • Contactless pickup
    Payment must be made and cleared before collecting
    Book a date and time for pickup by phone - call David on 0411 884 470
    Park in front of shop - team member will come out - have your receipt or driver's licence ready for viewing
    Team member will place item on passenger side front seat or in your boot 

  • Contactless delivery
    Option 1/ Australia Post - express post, conditions apply - call David on 0411 884 470
  • Option 2/ Payment must be made and cleared before delivery. Book a date and time for delivery by phone. Call David on 0411 884 470. Team member will deliver, we will call when we arrive, have your receipt or driver's licence ready for viewing. Team member will leave item on door step. Condition, delivery only available within 5km radius of the store.