Uccello Jewellery - Covid-19 Trading
UCCELLO Jewellery - Covid-19 Trading
Thank you to all our customers for your support and understanding at this difficult time. If you have any questions please call David on 0411 884 470 or 03 9398 8551. Store open by appointment ONLY for Click & Collect.
Monday: Closed
Services and operation during lockdown
- Phone sales. Contact us with your request on 03 9398 8551 or 0411 884 470
- Contactless click and collect, including collection and delivery of finished repairs, makes and sales
- Contact free drop off of repairs (Conditions apply - Contact David)
- Online sales through our website and Ebay store www.ebay.com.au/str/uccellojewellery
Monday: Closed
Tuesday: 10am to 4pm
Wednesday: 10am to 4pm
Thursday: 10am to 4pm
Friday: 10am to 4pm
Saturday: 10am to 12pm
Sunday: Closed
Our store is closed to full public access during the lockdown period. Store will re-open to full public access when advised by the Victorian Government. Click and collect options available NOW.
Please note that Uccello Jewellery will be working through all new make work and repairs to the best of our capabilities during the lockdown period. It is a very fluid situation and changing almost daily. Some sections of the industry are completely closed reducing our ability to complete some work. Our team will be contacting clients when updates are available, if you would like an update on your job please do not hesitate to call David on 0411 884 470 or 03 9398 8551.
Payment options
- Bank transfer
- Credit card (in store - conditions apply)
- Credit card through PayPal - Uccello Jewellery will email an invoice through PayPal, follow the prompts to complete payment - conditions apply (client must be known to Uccello Jewellery)
- Credit card direct over the phone - conditions apply (client must be known to Uccello Jewellery)
Delivery and pickup options
- Australia Post - express post
- Contactless delivery within 15km of store - see below for procedure
- Contactless pickup - see below for procedure
- Hold items until lockdown is finished
Contactless pickup and delivery procedure
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Contactless pickup
Book a date and time for pickup by phone - call David on 03 9398 8551 or 0411 884 470
Ring door bell, you will be buzzed in. Front section of shop is sectioned off. Please have your receipt or driver's licence ready for viewing. Items will be passed to you by a team member through a plastic shield.
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Contactless delivery
Option 1/ Australia Post - express post, conditions apply - call David on 03 9398 8551 or 0411 884 470 - Option 2/ Courier delivery. Payment must be made and cleared before delivery. Book a date and time for delivery by phone. Call David on 03 9398 8551 or 0411 884 470. Team member will deliver, we will call when we arrive. Have your receipt or driver's licence ready for viewing. Team member will leave item on door step. Condition, delivery only available within 15km radius of the store.